Phone:251-586-8594

For general questions or comments regarding products and services please use the form below: 

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FAQ

IS THERE A DEPOSIT REQUIRED?

Yes, all inflatables require a $50 deposit. Reservations are not confirmed until deposit is received.

 

HOW DO I PLACE AN ORDER?

You may call us at 251-586-8594, you may contact us on facebook www.facebook.com/weebounce4u, or you can email us.

 

IS THERE A DAILY RATE?

Yes, all prices are listed in our inflatables for rent section.

 

WHY CAN I NOT PICK UP THE UNIT?

Sorry, but due to insurance regulations and the safety of participants all inflatables are delivered and set up only by our staff. All of our prices include delivery and setup. 

 

WHAT IS YOUR CHANGE/CANCELLATION POLICY?

We understand life can be unpredictable and we do our best to be fair and understanding of each situation. In general if a reservation is cancelled more that 72 hours before scheduled delivery 100% of your deposit is applied to a future rental. If a reservation is cancelled 25 to 72 hours before delivery 50% of your deposit is applied to a future rental. If a reservation is cancelled less than 24 hours 100% of your deposit is lost. Please feel free to discuss your individual situation with us if needed. 

 

DO YOU HAVE AN EMERGENCY NUMBER?

Yes, please reference your rental agreement for the emergency number to call. You may leave a message at 251-586-8594

 after business hours, we check messages frequently. 

WHAT ARE YOUR PAYMENT POLICIES?

Deposits are due within 72 hours of making your reservation. The balance of the rental is due at time of delivery. 

IF I GET MORE THAN 1 INFLATABLE, WILL YOU GIVE ME A DISCOUNT?

Yes, we offer discounts when you rent 2 or more inflatables at the same time for the same event. 

CAN THE INFLATABLES BE SET UP ON PAVEMENT?

For safety reasons, Inflatables should be used on a grassy area. If pavement setup is the only option you must get authorization from WEE BOUNCE PARTY RENTALS, LLC. PRIOR to your delivery.